Resorts em: Marsa Alam

Hugo Portugal

O staff extremamente prestável. Os esforços do Sr. Sayed da recepção para que tudo corresse bem foram incansáveis. A equipa de entretenimento e o staff dos restaurantes muito bons.

Glen Canadá

staff were very attentive exceptionally clean lovely pool and amenities

Alexandre Portugal

Iniciamos as nossas férias de família no Egito neste hotel e a experiência excedeu as nossas expetativas. A nossa experiência começou antes de chegar ao hotel porque reservamos, à distância, serviço de transfer do aeroporto para o hotel. Infelizmente o nosso voo teve um atraso mas o nosso elo de ligação no hotel, Hassan Sandokan não falhou. Estava motorista à nossa espera à saída do aeroporto, que nos levou tranquilamente até ao hotel (fica um pouco mais longe do aeroporto que restantes hotéis mas vale a pena para chegar a este pequeno paraíso). Quando chegamos fomos recebidos com bebida de boas vindas que não chegamos a beber por receio de intoxicações alimentares. Percebemos que o hotel não brinca com este tema, sendo certificados por empresas de referência, e não tivemos qualquer problema com comidas e bebidas, antes pelo contrário. O pequeno-almoço tinha muita variada e com qualidade, assim como as opções para almoço e para jantar. Experimentamos os restaurantes à carta e num deles a comida típica do Egipto, tendo sido a melhor refeição que fizemos durante as nossas férias neste país. A atendimento dos vários elementos do hotel foi muito bom, desde o housekeeping (Sheriff que nos arranjou umas excelentes almofadas), restaurantes, bares, receção e animação. A animação era italiana mas conseguimos nos integrar bem. No último dia saímos cedo (fomos para Luxor) e o hotel preparou refeições ligeiras para podermos levar para a viagem (muito bom). Últimas palavras de novo para Hassan. Foi também responsável pela nossa viagem a Luxor e guia local, tendo sido incansável por garantir que tudo corria bem. Gemma Resort, um destino que em teoria seria para fazer uma vez na vida, mas com esta experiência ficamos com muita vontade de regressar.

Agamemnon1964 Alemanha

The hotel is still in the so-called soft opening phase. However, we did not notice any restrictions or any construction noise! After the great Opening in few Month it will be a large, well thought-out complex for families with kids up to luxury lovers (apartment with its own swimming pool) The rooms were cleaned thoroughly daily. All of the staff were very friendly. The service was exceptional. Special Thanks to Achmed at the Poolbar and Mohamed at Beachbar (Beachservice). The food is fantastic! Despite the small number of guests, there was an enormous variety on offer, prepared with top products. (Fish, seafood, lamb, beef, vegetables, salads, Arabic, Asia and European dishes, Sweets and... etc) Each meal was presented by the professional restaurant manager. We were often asked for our opinion of the dishes. The Dinner at the Beach Restaurant was also great. Quality super quantity more than enough. In general, the entire management is very interested in the guests' feedback. Suggestions were very gladly accepted and in some cases incorporated into the concept very quickly, and small deficiencies were immediately remedied. Example for Special Support: We needed an overnight stay in Hurghada to be closer to the airport on the day of departure. Unfortunately my Booking.com account wasn't working. Here too, we were helped quickly and easily. Thanks again! Extra thanks to Mr Hebashy, he helped with a problem that we as recently as noticed at home. The Beach is very beautiful. Because it was not very busy, we had it to ourselves for a while. We are excited to see how the announced jetty will be implemented. Then snorkeling will be much easier. At the moment, swimming (swimming shoes) and snorkeling are possible, but a little uncomfortable. We also used, several times, the limousine service. Here, too, everything was OK :-). We can highly recommend a trip to the dream beach of Marsa Hankorab.

Boudewijn Países Baixos

Very nice resort with spacious and clean rooms. The food is amazing! Fresh and diverse with BBQ outside everyday. the staff is very kind and helpful. The beach is perfect to chill and has white sand. There is a beautiful house reef which you can access from a jetty. At the time we visited (November 2023) it was not too busy, but quiet and relax. Price / quality is the best around!

Janette Alemanha

We had a very special warm treatment by Duua. The staff is super friendly and helpful. The housereef is fantastic. Any time again ver high recommend!

Elisa Itália

Amazing experience in Utopia , I really want to come back. Clean rooms, always smiling staff, good food. Thanks to Salah, Restaurant Mana ger and all the staff around him Big Thanks to all Staff of Euro Divers , for their amazing job! Special thanks to Memed, he makes me feel like at home and I got special diving with him !

Caroline Canadá

The grounds are very well kept. beautiful plants and flowers everywhere.