Dubai, United Arab Emirates
Positive section of review
Clean and well presented and excellent facilities - robs slippers ironing facilities and coffee making . Great towels all clean and fresh. Front of house superb customer service and friendly. Met all my requirements and more. Great breakfasts - omletes!
Negative section of review
had to check out!
Ajman , United Arab Emirates
Positive section of review
Everything was great, staff and service, room was beautiful, restaurants, valet parking. It was my husbands birthday and as I had informed ahead of time, the room was decorated and we even got a cake!
Negative section of review
Pool is a little small but swimming in the morning is really nice and quiet.
Umm Al Quwain, United Arab Emirates
Positive section of review
The place is clean and the staff are super friendly and professional. From the moment you reach everyone treats you very well
Negative section of review
Nothing all,went well
Dubai, United Arab Emirates
Positive section of review
Great service, clean room, Staff are amazing and have the best character. Thank you Marison for the great offer.
Dubai, United Arab Emirates
Positive section of review
The only thing likeable about the hotel was the location and the proximity to the Dubai Mall.
Negative section of review
The staff were poorly trained and managed. We had to extend our stay during the flooding and after extending none of the services were aligned. Housekeeping had no record, as did the front desk... The only thing was our credit card statement that we had to show them. Getting our laundry was another nightmare as the staff member bringing our clothes didn't know how to use the credit card machine and said we had no funds after I had tried the terminal in the corridor outside our room. Again, I had to go to the front desk to sort this out, which was both time consuming and left a poor taste in my mouth. Overall, a poor and generally frustrating stay. I definitely wouldn't recommend this hotel.
Dubai, United Arab Emirates
Positive section of review
Our stay was amazing especially Ikhlaq who helped us with everything we wanted,
Ras al Khaimah, United Arab Emirates
Positive section of review
Cheap. All inclusive drinks and ice cream are decent. Gym is good.
Negative section of review
Very busy in buffet and around the pools. Not allowed to go in a la carte on first night even though they were half empty. Beach staff move the umbrellas even when you are using them for shade.
Dubai, United Arab Emirates
Positive section of review
Location, Airport Shuttle, Value for Money
Negative section of review
The breakfast items can be improved
Al Ain, United Arab Emirates
Positive section of review
The breakfast was nice .
Negative section of review
The noise from the bar was absolutely shocking I had to stay awake until it closed so I could try and get some sleep. Will never stay at this hotel again.
Abu Dhabi, United Arab Emirates
Positive section of review
Excelente